Job descriptionWaiter/ Waitress Coffee Bar Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Waiting staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.
We are currently recruiting for Waiting staff to join The Coffee Bar, one of the most special places at the Roastery & Bake Hall, all within our iconic Knightsbridge store.
About the Role
Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our restaurants family. Our Waiting staff across Harrods are flexible to our customers’ needs and go above and beyond to make anything possible.
You will help the business and the team in a manner that will ensure that all parties’ expected standards are maintained at all times. The role will have a huge focus on operational process excellence as the role’s key attributes is helping to deliver a world-class dining experience. You will be responsible for maintaining the service delivery process along with the rest of the waiting team that sit within the Coffee Bar space.
You will be a trusted team player who has a track record of hospitality experience, with time spent working at a high end bar or café environment. You are comfortable working in a fast paced and busy environment and have great knowledge and a passion for food and drink. You will have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance. You will have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and a good attention to detail. By being cool, calm and collected, you’ll be able to manage all kinds of situations and think on your feet.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise To You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In joining the Harrods Team, you will receive:
- Hourly salary of up to £16.50 per hour (This is made up of generous base salary plus service charge*)
- Set contracted hours with minimal late finishes
- Overtime paid at time & half
- Great career opportunities in multiple locations around the UK and going international.
- Subsidised food and drinks in our staff canteen
- Up to 30 days’ annual leave (including Bank holidays) + your birthday off
- Up to 33% in-store discount and access to our employee high-street discount portal
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.
Additional Information: Time Type: Permanent Department: Coffee Bar (Alis-Ileana Marica)
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