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Job Description : Job Title: Credit Controller J&B Location: London Contract Term: Permanent About the function J&B is an over £50m NSV business with over 4,000 active customers in 20 different locations and over 4,000 SKUs. J&B has four different office locations including one in Hong Kong. J&B’s commercial structure includes private client sales teams in both the UK and HK, an on-trade and an off-trade sales team, and a broking and buying team. J&B’s customers are served by two warehouses: a fine warehouse in Corsham, Wiltshire and a trade warehouse in Hoddesdon, Hertfordshire. J&B’s business is both B2B and B2C including interactions with demanding high net worth individuals. About the role The Credit Control stream entails various credit control and cash collection activities for GBO served markets. Support the company’s sales growth as the company develops its spirits business and expands its wine business through the timely collection and posting of payments to customer accounts. Provide a first class, valuable customer experience to both private clients and on trade customers and to support the private client sales team, the on trade sales team and the Hong Kong private client sales team

• Responsible for a large number of multifaceted and complex debtor accounts both Private Client and Trade customers
• Collection of cash to trading terms
• Allocate payments to invoices on accounts
• Handle and prepare direct debit payments for customers
• Reconcile payments from web orders and help handle web accounts
• Resolve customer queries
• Perform credit checks for new customers and open new credit accounts alongside customer services.
• Support an annual credit limit review for all customers
• Customer on-boarding in particular running the Know Your Customer process Management and preparation of a monthly bad debt provision
• Preparation of aged debt reports for month end process and
• Keep records of important communication with customers
• Support all sales teams, private client, on trade and Hong Kong with accounting requests

What you’ll bring

• University or College degree
• Speaks English fluently
• 1-2 years of proven Credit Control experience
• Has Proven PC literacy, strong Excel skills (Bevica knowledge is an advantage)
• Finance/OTC Process experience (preferably in FMCG)

Benefits

• Unique Family Leave opportunity
• We work without border - you will work with people from all over the world
• You will deal with world class brand portfolio
• Wide variety of thematic events, after work activities organized by employee communities
• Product Allowance to purchase company products from the staff shop

Flexibility This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. Diversity statement Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Worker Type : Regular Primary Location: 1HQ Additional Locations : Job Posting Start Date : 2023-03-08