Training Specialist
Job description
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Job Title:
Clinical Training Specialist – Regional
Summary:
The Clinical Training Specialist (CTS) role is a “Training and Education expert” in Home Therapies. The CTS partners with referring units to teach patients and healthcare professionals best practice in Peritoneal Dialysis (PD). The CTS works to fulfil the demand for patient training to ensure that patients are expertly and appropriately trained on Baxter’s therapies in order to optimise outcomes and to minimize avoidable technique failures.
The CTS role works in alignment with the renal commercial team to identify and support units with healthcare professional education and upskilling on peritoneal dialysis therapy and devices.
Critical to the success of the role is the use of innovative evidence-based teaching practices, to teach and educate staff and patients in order to improve technique and therapy success. This role is in the field primarily based in an allocated region. Working closely with the BEC sites, CPEs and other field based CTSs the role needs to be flexibility to meet the demand for patient and staff training. The CTS role may need to support training in other regions or one of the BEC sites. The main focus will be on small group training in the community or NHS trust sites of patients and or healthcare professionals, with some need for face-to-face training in patients’ homes.
Essential Duties and Responsibilities:
- Teach and empower patients in self-management of PD by providing high quality evidence-based patient training to patients following referral from NHS hospitals at BEC, in the patient’s own home or hospital as required.
- Educate, advise, and train healthcare professionals on best practice patient training methods for PD, adopting a train the trainer approach where needed, to maintain and develop skills in the referring hospitals.
- Supporting in on site education of junior healthcare teams in basic and essential skills for managing patients on PD therapy.
- Work closely with Renal Therapy Specialist to assist with education plans for specific identified hospitals in line with agreed growth plans.
- Work closely with teaching hospitals to allow the center to be used as an education environment for observation of training particularly Renal Course nurses and new to PD nurses.
- Complete high quality training records, document training provided and feedback to hospital staff.
- Provide innovative refresher and follow-up training support for patients.
- Ensure product knowledge remains current and evidence based, making time to read journals and attend conferences
- Attend and contribute to Regional Business Meetings to ensure activities are aligned and market knowledge is transferred as appropriate
- Provide patient and customer feedback and act as a subject matter expert to sales and marketing teams on designing and improving new/existing materials based on patient and customer needs
- Support internal training initiatives as subject matter experts to drive clinical excellence amongst the Baxter commercial teams.
- Support the BEC Managers in maintaining Care Quality Commission (CQC) regulations and be inspection ready.
- Safeguarding the wellbeing of service users and staff.
- Regular auditing to monitor the quality of our education service any concerns and complaints to ensure continuous improvement.
- Participate in governance processes identifying learning opportunities.
- Support the PD knowledge and development of NHS staff and provide educational sessions on basic skills either face to face or remotely.
- Provide a flexible responsive training resource that can be utilized in NHS trusts.
- Provide high quality patient training via a remote platform should the patient need this service.
Qualifications/ Education and/or Experience:
- Nursing degree or equivalent required. (Essential)
- Currently listed on NMC register (Essential)
- Evidence of post registration study. (Essential)
- Computer literacy skills – Office 365 (Essential)
- Demonstrate strong teaching and communication skills, both written and verbal, to support training and education services with patients and customers (internal and external) (Essential)
- Able to work effectively both independently and within a team environment (Essential)
- Flexible approach to problem solving (Essential)
- Confident and clinically credible (Essential)
- Minimum 3 years of clinical nursing experience (Advantage)
- An interest or experience of teaching and educational processes; in particular, teaching patients (Advantage)
- A knowledge of dialysis systems and processes (Advantage)
- Customer relationship building skills (Advantage)
“What are some of our benefits of working at Baxter?
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
- Commitment to growing and developing an inclusive and diverse workforce.
- Baxter is committed to growing and developing an inclusive and diverse workforce – you can read more about our specific values here https://www.baxter.com/careers/inclusion-diversity.
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Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.
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