People Advisor

Liberty Global
Full Time
Posted 14 days ago
Job description

We’re looking for a People Services Advisor to join our Employee Services Team in our Bradford on a permanent full-time basis!

Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee lifecycle spectrum.

Liberty Global Shared Service Centre (LGSSC) acts as a central specialty service supporting the wider Liberty Global group with specialisms in areas of Finance, Accounting, People, Legal & Systems. This central team supports a number of businesses across the Liberty Global footprint including Virgin Media.

It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change & collaboration.

What will you be doing?

  • Deliver a quality, consistent, compliant and professional service to all employees.
  • Resolve day to day employee and line manager service enquiries, issues and complaints, identifying and raising any issues and incidents as appropriate.
  • Ensure that all employee data is entered into associated Employee Services systems in a timely, accurate and consistent manner, to agreed standards and targets.
  • Ensure all corporate policies, standards and agreed People/Shared Service. processes are understood by employees, customers and people team.
  • Understand the needs of employees, line managers and people team (internal and external) and continuously seek to improve people service.

We tend to look for people with:

  • An understanding of the HR employee lifecycle.
  • An interest in understanding of employment law, its application and best practice.
  • Strong telephone and email communication skills, capable of delivering advice guidance and managing challenging conversations over the phone at pace.
  • Experience of providing relevant advice on policy and process to line managers and employees (desirable).
  • Experience of working in a HR or Payroll team, ideally within a customer orientated commercial environment.
  • A minimum L3 CIPD qualification is desirable.

What’s in it for you?

  • Competitive salary
  • Hybrid working (2days office based and 3 remote)
  • 25 days annual leave with the option to purchase 5 more
  • Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
  • Matched pension contribution up to 10%
  • Access to our car benefit scheme
  • Access to our online learning platform to continue to develop and grow your career with us
  • The chance to join an innovative, fast-paced and passionate team

Who we are:

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

Job Types: Full-time, Permanent


  • Canteen
  • Casual dress
  • Employee discount
  • Flexitime
  • Free parking
  • Life insurance
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Wellness programme
  • Work from home


  • Flexitime
  • Monday to Friday
  • No weekends
  • Overtime

Ability to commute/relocate:

  • Bradford: reliably commute or plan to relocate before starting work (required)


  • Human resources: 1 year (preferred)

Work Location: Hybrid remote in Bradford

Reference ID: REQ_00034471


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